Business VoIP System Vs. Landline – Everything you need to know

Today’s businesses look more different before they were in the past few years. The advancement in the communications industry has risen the way businesses to an extreme level. Business VoIP usage has been increasing tremendously over worldwide. No doubt, the business phone industry has never been much cost saving as it is today.

One aspect in communications is the advancement of VoIP technology.

With this latest development in the telecommunication industry, more and more companies are making their shift to cloud-based phone systems. VoIP phones system are equally effective for the small or medium-sized businesses when we discuss in term of functionality, cost-effectiveness and the mobility that what the providers are offering it’s never been a match with a traditional landline. 

Here we discuss a few aspects of Business VoIP Vs. Traditional landline.

When analyzing VoIP vs landline system, it’s essential to know both are different technologies. Choosing the right one for your businesses will make a significant impact. 

Don’t allow your competitors to surpass you just because of the phone system, and we will look into in-depth analysis that will help you to determine which is the best solution for you, that fits according to your businesses.

Keep reading this full blog to know how Business VoIP compares to conventional phone system.

  • What is Business VoIP? How VoIP works?
  • What is landline system? How it works?
  • Features of each-
  • Advantages and Disadvantages-
  • Mobility-
  • Cost-
  • Scalability-

What is VoIP System? How VoIP works?

(VoIP) Voice over IP or Voice over internet protocol is a type of system that uses the internet to make phone calls. The VoIP phone system has been around for twenty years that works by transmitting an analogue voice signal into digital data packets and converting them over an IP network.

As it allows communications over the internet, it doesn’t need any installations of conventional phone lines rather than using a VoIP adapter to plug it with your computer or modem.

Reports and researchers predict that VoIP growth in the market by the year 2019 to 2025 is expected to increase over 115 million with global VoIP users predicted to exceed over $120 billion.

What is Landline System? How its work?

A landline phone system, known as POTS or PSTN and often referred to as a traditional phone system that uses copper wires for each connection to make phone calls.

This communication system has been adopted since 1800s and has a monopoly over the decades.

Broadly speaking, this copper wire technology hasn’t evolved much with time since its invention in the 18th-19th century. The technology used in the Landline phone system purely based on analogue system that transmits signals over a series of networks like physical switch-boxes that used to make calls between two different connection.

Comparing Landline phones Vs VoIP 

The best way of comparing these two technology VoIP vs Landlines is to take a look at five key areas i.e. features, reliability, scalability, cost and security.

Features of Business VoIP Vs Landline

VoIP features

There are many advanced features that VoIP system offers but the landline system simply can`t. The features used in the Business VoIP phone system are effective in increasing productivity and efficiency in the work field. There are many features, but here we highlight some of these:

Call forwarding:  It allows you to forward some or all your incoming calls, if you’re unable to pick from your office number, you can still forward it to your mobile phone or any number that you want.

Voicemail: It provides an option to the caller to leave a message then you can listen from you mobile, laptop or tablet. This gives you an ability to check all voicemail from anyplace around the globe. You can never miss the opportunity of important text. 

Call recording: Calls can be recorded for learning and practicing marketing or sales initiatives. That can be useful in the future development of any organization. It further improves your client’s satisfaction and monitors your business goals and demands. 

Call queue: This feature enables the organisation to work smoothly and effectively. That allows the businesses to manage their departments and teams to route their call to the next available staff or other company agents.

Voicemail to email: You can get all your emails into audio files directly to your inbox that can be listen anywhere or anytime when you want. This helps you to maintain your focus on some important task and save your time. 

Whisper feature: That enables you to teach your coworker as your client on same phone line that other party won`t hear you. You simply muting yourself from one, two or many parties at the same line. 

and much more. 


The landlines phone system has not many features as compared to VoIP. Most landlines carriers provide call waiting, voice mail and call forwarding but they come with a cost.

The prominent feature of the landline phone system is only they are tried, tested old technology there are some proven record of this system stability over the decades.

Advantages and Disadvantages of VoIP and Landline

Today, every business wants collaboration, mobility, scalability and reliability in their communication that could be advancing at a minimal cost so look which system best served in this manner.

Here we look at few advantages and disadvantages of VoIP phone system.

1.     Easy setup

A most common concern of businesses about VoIP is that changing from a landline system to VoIP would be difficult. That is actually far from this case. VoIP phone systems are simple to install.

VoIP system doesn’t require any hardware that you need for landlines. A VoIP provider will manage all the process and will install and maintain all the system by its end. 

2.     Mobility

VoIP phone system are not limited to a particular location, It even allows you to make phone calls over the mobile phone as a connection to your office phone number. This is one of the major advantage that the companies had for the employee who work remotely. In landline system that would require a huge extension cable to manage this process. 

3.     Cost-effective solution:

It would not be wrong to say that this is one of the main reason why businesses switching to VoIP. 

Unlimited calling plans either domestic or international are listed in the packages with the fraction of cost. Up to 40% cost can be reduced by utilising VoIP phone system. 

The maintenance and installation of the software and hardware also come up with a lower cost in contrast to traditional phone systems. 

4. Flexibility & Scalability: 

It is a huge factor in determining the power of this technology, as it provides the potential to grow your business. A landline system demands some price, especially when you want to grow your business this system require more equipment, taxes, licenses, and other dedicated physical infrastructure. By employing a VoIP system, its easily adjustable. As your system is hosted in the cloud-based you won`t need any physical infrastructure to expand or grow your business.

Try a free VoIP trial in UK by the provider business voip.

Must Read: Benefits of Cloud Based Phone System for Small Business