Nowadays, Most android users received the error code Error retrieving information from server RH-01” on their android device. The error occurs when the users try to install the apps from the Google play store. The RH-01 affects mostly custom ROM users. The cause of the error is not related to the server it’s about the android device so you need to fix it. There are several ways to fix on error RH-01 on the Google Play store. So let’s check the fixes way.
Fix Error Retrieving Information From Server RH-01 on Google Play Store
Here are the best 5 ways to fix the error RH-01
Fix 1: InCorrect Date And Time
Sometimes the Error Retrieving Information from Server RH-01 on Google Play Store is occurred due to the incorrect date and time in your android device so you need to fix it by using the steps
- Go to device select “Settings”
2. Open “Date and Time”
3. Now, check the date and time are correct or not. If incorrect then set the correct date and time.
4. After closing the app and check it out whether the error has been fixed or not
If the error is not fixed yet then go to the next one
Fix 2: Restart Your Android Device
After trying the above fixes still error cause then try this solution to restart your android device and check the error is fixed or not.
Fix 3: Clear Cache And Data Of Google Play Store
The below steps are useful to clear cache and data of google play store to Fix Error Retrieving Information from Server RH-01 in Google Play Store:
- Go to Device Open “Settings”
- Click on “Apps” after you will see the all apps in the list
3. Find “Google Play store” from the list.
4. Then Click on “Storage”.
5. After Clicking on “Clear cache” and “clear data” from the bottom.
- Start the device and check the ‘error retrieving information from server RH-01’ error is goes or not.
Fix 4 : Force stopping play store
Using Force Stop Google Play Store you fix the ‘error retrieving information from server RH-01’ error with simple and easy steps. Let’s follow the steps
- Go to Device Open “Settings”
- Click on “Apps” after you will see the all apps in the list
- Find “Google Play store” from the list.
- After click on “Force Stop”.
5. Start the device and check the error fix or not then try to run the app.
Fix 5 : Remove and Re-Add Your Google Account
After trying the above fixes if the error is not solved then you can try this solution to Fix the Error Retrieving Information from Server RH-01 in Google Play Store. In this solution, you need to read your google account so follow the below steps.
- Go to a device and open “Settings”
- Click on “Accounts”
- After, click on “Google” option
- Now, you will see your Google Account and Remove it.
- Finally time to, restart your android device and re-add your Google Account.
Final Words
We hope any of the above solutions are helpful for you to fix the “Error retrieving information from server RH-01” on the Google Play Store. In case you have found the other fixes method then let us know through the comment below.
Related Posts
How to clear clipboard on android